Privacy Policy
Introduction
Welcome to The Culture Hutch Ltd's Privacy Notice. The Culture Hutch Ltd ("we", "our", "us") is committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This Privacy Notice explains how we collect, use, and safeguard your personal data when you visit our website, engage with us, or use our services.
Data Controller
The Culture Hutch Ltd is the data controller responsible for your personal data. If you have any questions about this Privacy Notice or our data practices, please contact us:
Address: 91 Inishmore Road, Lisbellaw, Enniskillen, Co. Fermanagh, BT94 5NQ
Email: hello@theculturehutch.com
Phone: 07592313294
What Data We Collect
We may collect, use, store, and transfer different types of personal data about you, including:
Identity Data: First name, Last name
Contact Data: Email address, phone numbers, address.
Financial Data: Bank account details, payment card details.
Transaction Data: Details about payments to and from you.
Technical Data: IP address, browser type, time zone, location, operating system.
Usage Data: Information on how you use our website and services.
Marketing Data: Preferences for receiving marketing from us.
How We Collect Your Data
We use different methods to collect data from and about you, including:
Direct interactions: You provide Identity and Contact Data by filling in forms or corresponding with us by post, phone, email, or otherwise.
Automated technologies: As you interact with our website, we may automatically collect Technical Data using cookies, server logs, and other technologies.
Third-party sources: We may receive personal data about you from third-party service providers, analytics providers, advertising networks, or search information providers.
How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your data in the following circumstances:
To fulfil contractual obligations (e.g., providing our services to you).
To comply with legal or regulatory obligations.
Where it is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
With your consent, where applicable (e.g., for marketing purposes).
Sharing Your Data
We may share your data with third parties for the following purposes:
Service providers: To help with IT, hosting, marketing, and payment processing.
Professional advisors: Including lawyers, bankers, auditors, and insurers.
Government authorities: If required by law or to protect our rights.
We will not sell or lease your personal data to third parties.
Data Security
We are committed to protecting your personal data. We have put in place appropriate technical and organisational measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.
Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
Right to access: Request a copy of your personal data.
Right to rectification: Request corrections to any inaccurate data.
Right to erasure: Request deletion of your personal data.
Right to restrict processing: Request limitation of how we process your data.
Right to data portability: Request your data in a structured, commonly used format.
Right to object: Object to our processing of your data, especially for direct marketing.
Right to withdraw consent: Withdraw consent where we are relying on consent to process your data.
If you wish to exercise any of these rights, please contact us using the details provided above.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).